Email: info@theyorkshiretimbercompany.co.uk

FREE DELIVERY ON ALL PRODUCTS*

Payments & returns

Yes, we work with Portman Finance, so you can spread the cost of your timber pod over one to six years. See our finance page for more information.
Our completed, buildings will always be subjected to our rigorous internal quality management prior to dispatch, and we encourage clients to visit our production facility to see their buildings during manufacture. In the very unlikely event you are not 100% happy with the quality of the garden shed, pergola or timber garage, we will be happy to collect FOC and refund all monies in line with the consumer credit regulations for the UK. To qualify for an FOC collection and full refund, the goods must be securely packaged on the delivery pallet and be safe to collect and transport. If you return them as they arrived, that’s all we ask. Our full returns policy can be found here.
If you have had a change of heart and no longer want the product prior to delivery, you can cancel free of charge at any time up to the dispatch of the goods. Email info@theyorkshiretimbercompany.co.uk.
We only utilise approved and highly regulated payment systems that comply with all UK Banking Regulations, Anti money Laundering protocols and GDPR requirements. Our transactions host may change from time to time but the core requirements for our safe and secure online trade always remain consistent.
VAT is charged at the statutory rate and could be subject to change. Commercial VAT-rated business can reclaim this VAT if the building is being utilised as part of the businesses wider commercial operations.